UPDATE: Davis Martindale’s response to COVID-19

UPDATE: Davis Martindale’s response to COVID-19

As the impact of the coronavirus (COVID-19) continues to grow, we want to assure you that Davis Martindale is closely monitoring the situation. We also want to provide some insight into the safety precautions and other actions we have taken. Our top priority is the health and well-being of our employees and our clients.

Davis Martindale has adopted “social distancing” in an effort to aid in slowing the spread of the virus. Our offices are not open to the public, but we remain open for business through the use of video conferencing solutions and other technologies. Our employees are now being supported with secure remote working arrangements and continue to be available to service our valued clients during this unprecedented time.

Our firm is fully prepared to serve our clients remotely via:

• Secure portal: Our client portal is designed to provide a safe and easy way to transfer information. Email us to sign-up at portal@davismartindale.com
• Document drop-box: Please ensure all documents are in a sealed envelope. Mail slot is located in the left hand door (towards bottom) of our main entrance, retrieved periodically, locked and secure.
• Online meetings: We would be happy to arrange an online meeting through Zoom with you, or a telephone call at your convenience. This can be arranged through your Davis Martindale contact or by calling reception at (519) 673-3141.
• Conference calls: This can be arranged through your Davis Martindale contact or by calling reception at (519) 673-3141.

At this time we are not able to receive documents in person and request that documents be sent to us electronically. Our drop-box and incoming mail will be monitored on a periodic basis only. There are various Apps available on your mobile phones (such as Genius Scan, Camscanner, Turboscan) that can easily convert pictures to PDFs that can be emailed or uploaded to our secure portal.

Payments can be made via:

• Online payment
• Credit card (call 519-673-3141)
• Mail cheque

You can be confident in Davis Martindale’s commitment to you, our valued client and that we will continue to provide the high-quality service to which you are accustomed. If you have any questions or concerns, please do not hesitate to contact our team at (519) 673-3141 or through email at info@davismartindale.com.

Sincerely,

Rick Santos
Managing Partner